Shipping and Payments

1. Orders & Delivery:

All orders placed through this website are subject to confirmation and acceptance by Cuddleme Handmade Creations. Generally, orders will be provisioned and fulfilled within three business days.

Shipping is through Australia Post standard parcel shipping or Couriers Please.

Cuddleme Handmade Creations may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. Cuddleme Handmade Creations may refuse an order for any product at its sole discretion if it believes that the order contravenes Cuddleme Handmade Creations Acceptable Usage Policy or might be a fraudulent order.

2. Returns & Refunds

Cuddleme Handmade Creations are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item: • has a problem that would have stopped someone from buying the item if they had known about it • is unsafe • is significantly different from the sample or description. Any refunds that are required will be processed only to the same method used to make the order. This includes to the same credit card number / account if the payment was by credit card. In the event that the card is lost, stolen or cancelled Cuddleme Handmade Creations may require confirmation from the card provider or issuing bank for any change.

3. Prices, Payment & Credit Card Information

For each order, you must pay:

  • the applicable price for the relevant services confirmed by Cuddleme Handmade Creations which may include a deposit related to the provision of Professional Services; and
  • the delivery and handling fee specified on the web site at that time if required; and
  • any applicable taxes such as Goods and Services Tax in Australia.

Your order and credit card details are safe and secure. All personal and credit card information provided to Cuddleme Handmade Creations is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. We only accept payments using the methods stated in the orders & payment section of this website.

You credit card information will be processed by the payment provider that you select during the check-out process. All payment providers used by Cuddleme Handmade Creations are PCI DSS Compliant. Cuddleme Handmade Creations is also PCI DSS Compliant. Cuddleme Handmade Creations will not store your credit card data in our website or web servers.

Payment must be cleared before the services are dispatched unless you have approved credit facilities with Cuddleme Handmade Creations.

Cuddleme Handmade Creations maintains a Privacy Policy that defines what we will do with your personal information.